This episode of the Inside Reproductive Health podcast features Steve Rooks, Chief Operating Officer at The Fertility Partners. Steve discusses how clinics can use Lean methodology to streamline operations. Listen to learn how The Fertility Partners uses EngagedMD and other technology to both reduce employee burnout and improve the patient experience.
"We easily justified implementing EngagedMD from just the savings of the nursing time for the education and for walking through the informed consent forms and signing off. To me, it was one of those no-brainer decisions. ... we're really adding value to the patient journey through the better education, for the benefit of a much more effective first consult and following engagements with the REI."
—Steve Rooks, Chief Operating Officer, The Fertility Partners
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